On Modernization

I’m currently working with a large retail banking client to help them modernize their payments infrastructure. The word “modernize” is used in just about every client interaction. It appears in all the slide decks. It’s part of the business case justification.

But modernization is a relative term.

The big question is: What does the client mean by modernization?

The existing system is a vendor product running in an on-prem application server. It’s an opaque monolith that is challenging to operate, and to cap it off the vendor has announced that they’re ending support in a few years so my client needs to get off this platform in order to stay competitive in the payments space.

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